Terms

1 Introduction

These Terms & Conditions govern your use of our accessibility widget and services. By accessing or using FlowBuddy, you agree to comply with these terms. If you do not agree, please refrain from using our services.

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2 Use of Service

• FlowBuddy provides an accessibility tool designed to enhance the usability of websites.
• You must use FlowBuddy in compliance with all applicable laws and regulations.
• Unauthorised access, modification, or misuse of our services is strictly prohibited.

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3 Eligibility‍

• You must be at least 18 years old to use FlowBuddy.
• By using our services, you confirm that you have the legal capacity to agree to these Terms.

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4. Licence and Restrictions‍

• FlowBuddy grants you a limited, non-exclusive, revocable licence to use our accessibility widget on your website.
• This licence does not grant ownership, and you may not distribute, modify, or reverse-engineer FlowBuddy’s software.
• The widget may not be transferred or embedded on multiple websites without obtaining additional licences.

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5. Intellectual Property‍

• All content, trademarks, and software related to FlowBuddy remain the property of FlowBuddy Ltd.
• You may not reproduce, modify, or create derivative works from any part of our services without prior written consent.

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6. Service Availability and Updates‍

• We may update, modify, or discontinue features of FlowBuddy without prior notice.
• Users must ensure they are running the latest version for optimal performance.

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7. Privacy and Data Protection‍

• By using FlowBuddy, you acknowledge that some user data may be processed to enhance accessibility features.
• We comply with applicable data protection laws, and your information will be handled as outlined in our Privacy Policy.

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8. Third-Party Services‍

• FlowBuddy may integrate with third-party services, but we are not responsible for their functionality or compliance.
• Users should review third-party terms before enabling integrations.

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9. User Responsibilities‍

• You are responsible for ensuring FlowBuddy is correctly installed and used on your website.
• You must not use FlowBuddy for unlawful purposes.

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10. Support and Maintenance

FlowBuddy will provide technical support via email and chat during business hours.

• We do not guarantee immediate resolution for technical issues.

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11. Fees and Payments‍

• Certain FlowBuddy features may require payment, which will be detailed at the time of purchase.
• All payments are non-refundable unless otherwise specified.

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12. Subscription and Cancellations‍

• Some services may operate on a subscription basis, with automatic renewals unless cancelled in advance.
• Cancellations must be made before the next billing cycle to avoid charges.

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13. Refund Policy‍

• Refunds are granted only under exceptional circumstances at FlowBuddy’s discretion.
• Users must request a refund within 14 days of purchase.

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14. Compliance with Accessibility Standards‍

• FlowBuddy is designed to assist with accessibility but does not guarantee full compliance with WCAG or legal requirements.
• Users are responsible for conducting independent accessibility audits.

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15. Limitation of Liability‍

• FlowBuddy is provided "as is" without warranties of any kind.
• We are not liable for any damages, including but not limited to loss of data, business interruptions, or accessibility compliance claims.
• FlowBuddy does not guarantee full compliance with WCAG, ADA or any other accessibility standards and is not responsible for any legal claims arising from accessibility issues on your website.
• Web designers, website developers, website owners will have their own legal obligation to ensure their website is compliant.

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16. Indemnification‍

• You agree to indemnify and hold FlowBuddy Ltd. harmless against any claims, damages, or legal actions resulting from your use or misuse of our services.

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17. Termination of Service‍

• We reserve the right to suspend or terminate your access to FlowBuddy if you breach these Terms.
• You may discontinue using FlowBuddy at any time, but no refunds will be issued for paid services.

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18. Beta Testing and Trials‍

• FlowBuddy may offer beta services, which are provided "as is" without warranties.
• Beta features may be modified or removed without notice.

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19. Governing Law‍

• These Terms shall be governed by and construed in accordance with the laws of the United Kingdom.
• Any disputes shall be resolved exclusively in UK courts.

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20. Dispute Resolution‍

• Any disputes must first be attempted to be resolved through good-faith negotiations.
• If unresolved, disputes may be subject to mediation or legal proceedings in the UK.

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21. No Warranties‍

• FlowBuddy does not warrant that the services will be error-free or uninterrupted.
• We are not liable for any inaccuracies or failures caused by third-party dependencies.

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22. Force Majeure‍

• We are not responsible for delays or failures caused by events beyond our control, such as natural disasters, cyber-attacks, or legal changes.

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23. Amendments‍

• We reserve the right to modify these Terms at any time. Continued use of FlowBuddy after changes constitute acceptance of the revised Terms.

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24. Severability‍

• If any provision of these Terms is found to be invalid, the remaining provisions will still apply.

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25. Contact Information

‍‍For any queries, contact us at hello@flowbuddy.co.uk

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